Shipping policy
Shipping Policy
Last updated: April 2026
1. Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
2. Shipping Destinations We currently ship to the United Kingdom.
3.
Shipping Rates & Delivery Times
| Destination | Rate | Estimated Delivery |
|---|---|---|
| United Kingdom | Free | 7-14 business days |
4. Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number. Please allow 2-5 business days for tracking information to update.
5. Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping rates.
6. Delays We are not responsible for delays caused by customs clearance, carrier issues, or circumstances beyond our control. If your order has not arrived within the estimated timeframe, please contact us.
7. Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we will resolve the issue promptly.
8. Contact For any shipping enquiries, please contact us at: